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Use the links below to contact our business advisers

William
Leadership and Strategy
 
Jeremy Marchant
People, Partnerships and Leadership
 
Nigel Cook
People, Strategy, Society and Results
 
Ian Alexander
Strategy, Partnerships and Processes
 
Robert Huntley
Process, People and Results
 
Brett Sadler
Customers, People and Society
 
Chris Willett
Strategy, Processes and Results
 
Terry Andrews
Processes, People and Results
 
Alison Hogan
Leadership and People
 
Andrew Tandy
Results, Society and Processes
 
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OUR ADVISERS

10 things you need to know before engaging the services of an adviser

How much experience the adviser has working with similar organisations.  Experience of organisations your size, in the same industry, can be a big advantage.  You can read profiles of all TEN advisers on this site.

How satisfied other clients are.  A TEN adviser will be able to provide references.

What the adviser’s areas of expertise are.  TEN has both generalists and specialists.

Whether the adviser has any relevant qualifications.  TEN advisers are members of their relevant professional institute.

Whether you will be dealing with the same individual all the time.  Through the offices of TEN cover is always available.

Whether the adviser can recommend colleagues or other contacts if your needs change.  TEN advisers are well aware of each other’s skills and experiences.

What the adviser’s personality is like, and whether it suits you.  If in doubt simply call the CEO of TEN for a personal reference.

How busy the adviser is.  Whether you will be able to get urgent help in a crisis.  TEN advisers are required to manage commitments so problems are avoided.

How much the adviser charges and what the payment terms are.  TEN has a scale of charges which is available on request.

Whether you have to pay any expenses, and if so how much.

 

 
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QUICKLINKS
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Managing the relationship

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