TEN provides information, advice, support and encouragement to any individual or organisation seeking performance improvement.
From its original sponsor membership of twelve leading businesses, it now includes over 100 organisations of all sizes, in the private and public sectors.
The company exists to help promote a culture of sustainable excellence. Its key tool is POTENTIAL, a multi-faceted performance questionnaire, which organisations use to measure strengths in ten key areas.
Using a self-assessment framework and a carefully weighted scoring system, it is possible to measure and compare every aspect of performance, from employee and customer relationships through to how well the company impacts on the communities it serves.