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The key to truly effective leadership lies in mastering a wide range of skills from implementing and administering process to inspiring others to achieve excellence.
Success does not begin with radically changing the way you work or acquiring new skills: the first step to take what you already do to the highest level.
The ability to lead difficult individuals out of unproductive situations to improve performance and better working relationships are an essential management skill.
The ability to form mutually respectful relationships with others and to succeed in getting your ideas heard is a vital element of being a good manager. Having influence enables you to gain support and commitment for your proposals, and therefore increase your potential for success.
Greater things can happen when people are motivated. Think of three accomplishments you’re proud of, then ask yourself how motivated you were to accomplish them. Similarly, if you can figure out what motivates others, their accomplishments and yours will be greater.
The ability to use appraisal to develop and motivate employees is a core management skill. Regular, constructive feedback on performance is vital is staff are to build on their strengths, achieve their full potential, and make the maximum contribution to their organisation.
In the free-enterprise system, the customer is king. Those who please the customer best win. The same is true with internal customers. Those who please them most will win. Winners are always customer orientated and responsive.
Have your team been set objectives and have they themselves set New Year’s resolutions? Then look out: the chances they will need all the help they can get to achieve them!